Bellaz is committed and highly dedicated to providing complete satisfaction to its customers. We work harder to enhance the online shopping experience of our customers by providing a wide range of product in the world’s best quality and services. Even we don’t hesitate to go the extra mile for our customers and always ready to help them. Despite our best efforts to keep our customers happy, there are times when you feel unsatisfied with the product and want to return it back you received from our store.  In this matter you can contact us with your doubts/queries/complaints/feedbacks at support@bellaz.in

If you have received damaged product or wrong item please mail us support@bellaz.in with your order number and received product picture within 24 hours 

• we will try and replace the product as soon as possible otherwise your amount will be refund after deduct the shipping charge of 150 Rs. in your account within 7 days.
• Refund amount not given in cash, but your amount we transfer on bank. 
• At support@bellaz.in each product is quality checked verified and then shipped to customer but due to manual errors can happen and hence we refund your amount as discuss from company.

PRODUCT RETURN AND REPLACEMENT NOT ACCEPT UNDER FOLLOWING RULES

• Product is washed/damaged/worn 
• Part of missing delivered full product 
• Products must be in their original condition 
• Products which were sold as combos/sets, are not eligible for return/replacement as individual items If, according to your opinion you don't like the product, this return reason is not acceptable Replacements will be made basis availability of that product on the website 
• In case of damaged from your side, this product is non-refundable

Stitched issue:

• If we send unstitched product or semi- stitched product and stitched by customer that is not accept for refund or replacement.

Washed product 

• If any product washed by customer then in that case product not accept for refund or replacement.

Cancel System 

• If you want to cancel the order then send mail within 24 hours after place order by you. 
• If you want to cancel order and not able to send mail then our confirmation team call you for order confirmation at that time tell them for order cancel. so we will cancel your order from here. 
• If you want to change your shipping address you have to send mail within 24 hours otherwise after shipped the parcel address can not be changed.